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Products and Solutions
Products
COOPERATION CUSTOMERS
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After-sales service
Service Commitment
1. Our company has a group of skilled after-sales service team, which can rush to the scene in a very fast time for any problems, repair and replacement.
2. Within one week of product delivery, our company will actively conduct telephone tracking consultation until the customer is satisfied.
3. All complaints about product quality shall be answered within 1 hour, and rushed to the scene within 7 working days, and the handling measures shall be determined according to the situation of the complaint, and the repair and replacement shall be carried out.
4. Our company promises that maintenance personnel will be on call to solve problems for customers.
5. The cost of product quality during the shelf life shall be borne by our company.
6. Due to your improper use or natural environment during the shelf life, we provide free maintenance, maintenance materials and accessories are only charged at cost price.
7. For products beyond the warranty period, our company promises regular on-site inspection and maintenance for life.
![Picture Name Picture Name](https://omo-oss-image.thefastimg.com/portal-saas/pg2024031515171678823/cms/image/bf5cf4bf-5a94-4931-8c99-118f16eb69b6.jpg)
Mode of transport
1. All goods are delivered to customers free of charge, free installation, commissioning and installation and maintenance. Maintenance personnel to inform the customer how to carry out product maintenance common sense, until the other party is satisfied.
2. After all the goods are installed and debugged, the customer can leave the site after checking and acceptance.
![Picture Name Picture Name](https://omo-oss-image.thefastimg.com/portal-saas/pg2024031515171678823/cms/image/b83e7be3-e3cf-4f13-b5ad-e49328b3e781.jpg)
Return goods commitment
1. The returned products shall have complete outer packaging, accessories, instructions, warranty cards, invoices, invoices, and explanations of the reasons for the returned products.
2. If there is a quality problem under the normal use of the goods during the warranty period, please contact our company as soon as possible for timely maintenance and replacement.
3. The following circumstances can not enjoy my company's return commitment:
a. The product has been used abnormally.
B. abnormal storage, wet.
c. Unauthorized repairs.
d. Normal wear and tear of the product.
e. beyond the shelf life.
![Picture Name Picture Name](https://omo-oss-image.thefastimg.com/portal-saas/pg2024031515171678823/cms/image/61f0e812-c569-4a0d-8022-7adfb867f988.jpg)
After Sales
Service Consultation
Welcome to 17763756957 (Mr. Huang)
Provide you with 24 hours exclusive after-sales service! Let's solve your problem, let's share your happiness!
immediate consultation